Refund policy

At SCULPTD we stand behind the quality of our products and want you to love your purchase. If something isn't right, we're here to help within the guidelines below.

By placing an order on mysculptdclothing.com, you agree to the terms of this refund and return policy.

Return window

You have 30 days from the delivery date to request a return or exchange.

To be eligible, items must be unworn, unwashed and unused, in their original packaging, with all tags attached, free of stains, odors or damage, and accompanied by proof of purchase.

Requesting a return

All returns must be approved by our support team before being sent back. Returns sent without prior authorization are not accepted.

To request authorization, email contact@mysculptdclothing.com with your order number, the reason for the return, and photos of the item if applicable. Once your request is reviewed, we will send you the return instructions.

Return shipping

Customers are responsible for all return shipping costs. We do not provide prepaid return labels.

We recommend using a trackable shipping service, as SCULPTD is not responsible for lost return shipments.

Inspection and refunds

All returned items are inspected on arrival. Processing takes 7 to 10 business days.

Approved returns are issued as store credit for 100% of the item's value. Your credit never expires and can be used toward any future purchase on mysculptdclothing.com.

Original shipping charges are not included unless the return is due to our error. If an item does not meet the return requirements, the return may be rejected and sent back to the customer.

Damaged, defective or incorrect items

Please inspect your order as soon as it arrives. If you received a damaged, defective or incorrect item, contact us within 7 days of delivery at contact@mysculptdclothing.com with your order number, a description of the issue, and clear photos of the item and packaging.

Once verified, we will send a free replacement or issue a full refund to your original payment method — your choice. Mistakes on our side are always corrected at no cost to you, and the store credit rule above does not apply.

Claims submitted more than 7 days after delivery may not be eligible.

Non-returnable items

Gift cards and items marked as Final Sale or Clearance cannot be returned or refunded. The same applies to products worn, washed, altered or damaged after delivery, and to items returned without their original tags or packaging.

Order changes, cancellations and addresses

Orders can be canceled or modified free of charge within 12 hours of purchase, as long as the order has not yet shipped. After that, an order cannot be canceled and must follow the return process.

Customers are responsible for entering the correct shipping address at checkout. If a package is delivered to an incorrect address due to customer error, SCULPTD cannot guarantee recovery of the package. Our support team may assist with a new order at a discounted rate, but the original order will not be refunded.

Before filing a chargeback

Please contact our support team before filing a chargeback or payment dispute — most issues are resolved in a single email.

SCULPTD reserves the right to submit all relevant order documentation, shipping confirmation and policy agreements to the payment provider when disputing chargebacks.

Contact

For any question about a return or refund, you can contact our customer service at:
📩 contact@mysculptdclothing.com

Governing law

3XRoas LLC is a company registered in the United States.

This return policy is governed by the laws of the State of Florida, United States.

Legal address

3XRoas LLC (trading as SCULPTD)
911 E Atlantic Blvd, STE 101
Pompano Beach, FL 33060
United States